At FlightGear Hub 365 Corp. ("We," "Us," or "Our"), we want you to be satisfied with your purchase. If you are not completely happy with your order, you may return it under the following conditions:
Eligibility for Returns
- You must request a return within 30 days of receiving your order.
- The item must be unused, in its original packaging, and in the same condition as when you received it.
- Certain items such as personalized or customized products may not be eligible for return.
Return Process
To initiate a return, please contact our customer support team at [email protected] with your order number and reason for return. We will provide you with further instructions on how to proceed.
Refund or Exchange
Upon receipt of the returned item and verification of its condition, we will process your refund or exchange. Refunds will be issued to the original payment method used for the purchase.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as appropriate.
Exceptions
Some items may not be eligible for return due to hygiene reasons or other restrictions. Please check the product description or contact us for more information.
Contact Us
If you have any questions or need assistance with your return, please contact us at [email protected]